Income-eligible payment assistance programs
You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.
Do you need help paying your bill?
We know there are times when it may be difficult for you to pay your bill. We offer options to help you get back on track.
Payment arrangements
We offer payment arrangements to help you if you are having trouble paying your bill.
Emergency Rental Assistance
Tenants and landlords can find utility assistance in their area.
Shut off and reconnect
Did you receive a termination notice? Do you need to schedule a time to have your service turned back on?
Give the Gift of Energy
You can help pay the NIPSCO bill for a friend, neighbor or loved one.
Energy efficiency programs
We offer a number of programs to help you lower your bills and save the environment.
Medical certifications
We can delay shut off for up to 10 days if a licensed physician or public health official states that shut off would be a serious and immediate threat to the health or safety of a designated person in your household. This can be continued for one additional 10-day period if we receive another medical statement during a 12-month period.
To learn more, call us at 1-800-4NIPSCO (1-800-464-7726).
Get bill alerts for others
If you’re caring for someone who lives alone or deals with chronic illness, you can sign up for bill alerts for their account. You’ll be notified when their account is in danger of being shut off for non-payment. Signing up for this service requires authorization from both parties.
To request this service, both parties should complete and sign our third-party notification form and fax it to 1-866-248-7296.
Still not sure where to start?
For more information on any of our programs or services, call us at 1-800-4NIPSCO (1-800-464-7726).
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