Explore your home

Smell gas? Stop. Leave. Call.

If you smell a rotten egg or sulfur-like odor, you could have a gas leak. STOP what you're doing, LEAVE the area immediately and CALL 911 and us. We'll send someone to check on the source of the odor at no cost to you, whether there is a leak or not.

Installing, repairing or replacing appliances

If you need to install, repair or replace an appliance, hire a qualified professional to make sure the work is properly done. Never attempt this yourself!

Be alert for carbon monoxide

Carbon monoxide (CO) is an odorless, tasteless, non-corrosive gas created when fuels burn incompletely. Know the symptoms of CO poisoning and ensure your home has properly installed CO detectors on every level of your property and in every room where someone sleeps.

Check gas appliance venting

Have a qualified professional inspect natural gas appliances for proper venting to avoid carbon monoxide exposure. They can verify things are in good working condition.

Moving an appliance?

If you’re removing an appliance, you should hire a qualified professional to make sure the natural gas is turned off and the natural gas line is properly capped.

Your laundry appliances need care

Have qualified professionals install and regularly maintain your appliances to make sure they're properly connected. Never attempt this yourself!

Reduce potential risks

To reduce potential risks, give your appliances appropriate space for air circulation to avoid overheating, keep them away from water to prevent shock, and be sure they are unplugged if you are not using them.

Safe use of plugs

Large and heat producing appliances should be plugged directly into individual outlets. Don’t use an extension cord.

Hire a qualified professional

Call a qualified electrician or your landlord if you have:

• Warm or discolored wall outlets
• A burning smell from an appliance
• Flickering lights
• Frequent problems with circuit breakers or blowing fuses

Don't overload

Replace or repair damaged electrical cords to keep your home safe. Do not overload electrical cords or outlets. Have a qualified electrician add more outlets if you need them.

Put safety first

Use GFCI outlets to reduce the risk of potential shock. GFCIs should be installed in all areas where water source is present. Test GFCIs once a month or per the manufacturer’s recommendation.

Red Tags, What do they mean?

Red Tags are used to identify and communicate information about an unsafe condition that needs to be corrected as soon as possible. They are placed on natural gas appliances or internal gas piping by our service technicians.