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                    Emergency Information

                    1-800-634-3524

                    Have an emergency?

                    Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

                    Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


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                        • Set a Service Appointment
                      • Home Protection Plans
                        • Homeowner Protection Plans
                        • Renter Protection Plans
                      • Work in Your Neighborhood
                        • Electric and Gas Projects​
                        • Gas Meter Inspection Program
                        • Locating Gas Lines
                        • Advanced Metering - AMI
                          • Electric AMI
                          • Gas AMI
                        • Property Restoration
                      • Convert to Natural Gas
                        • Natural Gas Availability Form
                        • Find a Contractor
                      • Renewable Energy
                        • Your Energy, Your Future
                        • Green Power
                          • Enroll in Green Power
                        • Net Metering
                        • Feed-in Tariff
                        • Excess Distributed Generation Tariff
                        • Renewable Natural Gas
                          • RNG Producers
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                        • Electric Vehicle Charging
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                        • Dusk to Dawn Lights
                          • Enroll in Dusk to Dawn
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                        • Request a Traffic Light
                    • Outages
                      • Power Outages
                        • Report a Power Outage
                        • Report a Street Light Outage
                        • Prepare for an Outage
                        • How We Restore Power
                        • Service Line Damage
                        • Generator Safety
                      • Report an Outage
                      • Gas Outages
                    • Safety
                      • Natural Gas Safety
                        • How to Recognize a Gas Leak
                        • Contact 811 Before You Dig
                        • Gas Line Responsibilities
                        • Encroachment Awareness
                        • Automatic Shut-Off Devices
                        • Sewer Line Safety
                        • Pipeline Integrity Management Plan
                        • Advanced Leak Detection
                      • Home Safety
                        • Appliance Safety
                          • Safe Appliance Installation
                          • Care for Your Appliances
                        • Carbon Monoxide
                        • Safety Products
                        • Proper Venting
                        • Impostors and Scams
                        • Find a Contractor
                        • Digger’s Dog House
                      • Weather Safety
                        • Flooding Safety
                        • Winter Weather Safety
                      • Electrical Safety
                        • Fallen Power Lines
                        • Trees and Your Power
                        • Generator Safety
                        • Ladder Safety
                      • Know Your Home
                        • Exterior
                        • Basement
                        • Kitchen
                        • Laundry
                        • Living Room
                        • Bathroom
                        • Bedroom
                        • Garage
                        • Office
                      • Excavators
                    • Bills & Payments
                      • Pay My Bill
                      • Payment Options
                        • Find a Payment Location
                      • Billing Programs
                        • DependABill®
                        • Price Protection Service
                        • CHOICE®
                        • Budget Plan
                        • Paperless Billing 
                        • AutoPay
                      • Financial Support
                        • Income-Eligible Assistance Programs
                          • Energy Assistance Resource Center
                          • Eligibility Calculator
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                        • Payment Plans
                        • Shut Off and Reconnect Process
                        • Give the Gift of Energy
                      • Understanding Your Bill
                      • Report a Payment
                    • Ways to Save
                      • For Your Home
                        • Home Online Marketplace
                        • Rebates
                        • Home Energy Tips
                        • Appliance Recycling
                        • Retail Products
                        • Home Energy Assessment
                        • HomeLife Energy Efficiency Calculator
                        • Income Qualified Weatherization
                        • Energy Efficiency Education
                        • Multi-Family Direct Install
                        • Air Conditioner (AC) Cycling
                        • Residential New Construction Program
                        • Manufactured New Home Program
                        • Residential Midstream Channel
                      • For Your Business
                        • Business Online Marketplace
                        • Business Energy Tips
                        • Prescriptive Incentive Program
                        • Custom Incentive Program
                        • Retro-Commissioning Incentives
                        • Small Business Direct Install Program
                        • New Construction Incentives
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                    Giving Back

                    Serving our communities

                    NIPSCO Gives Back

                    Our Mission

                    To help create strong and sustainable communities where our employees and customers live and work.


                    Pillars of Giving

                    About NIPSCO Corporate Citizenship

                    Apply for a NIPSCO Gives Back Grant
                     

                    Targeted Grants

                    Targeted Grants for environmental restoration and education and public safety training and education 

                    Catalyst Project Support

                    Catalyst Project Support for nonprofit organizations 

                    Impact Partnerships

                    Impact Partnerships provide multi-year funding for innovative programs and projects that are experimental in nature.  

                     
                    Volunteers

                    Employees Giving Back 

                    Every year, NIPSCO and NiSource employees roll up their sleeves to donate blood, collect warm winter clothing, school supplies, nonperishable food and toys for local charities. 

                    To support this charitable effort, NIPSCO and the NiSource Charitable Foundation offer dozens of group volunteer opportunities each year. These events include community beautification projects, stocking food pantries, delivering meals, planting native species for pollinators and wildlife and serving our veterans.


                    Learn more about our specific grant and award programs

                    Sunny day in the woods, water reflecting sun and trees surrounding the pond

                    Environmental Action Grant

                    NIPSCO accepts applications annually for its environmental action grant to support local non-profit organizations with environmental initiatives.

                    Learn More

                    Public Safety

                    Safety Grant

                    NIPSCO’s Public Safety Education and Training Action Grant aims to provide funding for community and youth public safety education programming and training for first responders.

                    Learn More

                    Our Communities

                    See the communities we service and your local public affairs manager ready to respond to your needs.

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                    Click to enlarge map


                    Our Company
                    • About Us
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                        • Vince Parisi
                        • Karima Hasan Bey
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                        • Rick Calinski
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                          • 2023 to 2025
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                          • R.M. Schahfer Generating Station
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                    Two NIPSCO employees smiling

                    2024 Corporate Citizenship Report

                    Read the latest on NIPSCO employee-led giving, grants and other impactful and partnered giving in our 2024 Corporate Citizenship Report.

                    View the Report

                    Newsletters

                    Community Connect Fall 2025

                    Community Connect Summer 2025

                    Community Connect Spring 2025

                    Rick Calinski

                    Rick Calinski

                    Director, Public Affairs & Economic Development
                    219-647-4066 | rcalinski@NiSource.com
                    Cindy Admave

                    Cindy Admave

                    Economic Development Manager
                    219-647-5829 | cadmave@NiSource.com
                    Alexius Barber

                    Alexius Barber

                    Public Affairs & Economic Development Manager
                    219-647-4975 | abarber@NiSource.com
                    Supporting Lake county


                    Dana Berkes

                    Dana Berkes

                    Public Affairs & Economic Development Manager
                    260-579-7692 | dberkes@NiSource.com
                    Supporting Adams, Allen, DeKalb, Huntington, LaGrange, Kosciusko, Noble, Steuben, Wabash, Wells and Whitley counties
                    Dana Berkes

                    Katie Eaton

                    Public Affairs & Economic Development Manager
                    219-314-8793 | keaton@NiSource.com
                    Supporting Elkhart, LaPorte, Marshall, Porter, Starke and St. Joseph counties
                    Karen McLean

                    Karen McLean

                    Public Affairs & Economic Development Manager
                    765-434-6056 | karenmclean@NiSource.com
                    Supporting Benton, Carroll, Cass, Clinton, Fulton, Howard, Jasper, Miami, Newton, Pulaski, Tipton and White counties


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