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                    Emergency Information

                    1-800-634-3524

                    Have an emergency?

                    Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

                    Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


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                        • Report a Street Light Outage
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                      • Report an Outage
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                        • Contact 811 Before You Dig
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                    Energy Star Certified Manufactured New Home Program

                    Earn rebates for your ENERGY STAR® certified manufactured new home 

                    Residents within NIPSCO's service territory can earn cash incentives on their new manufactured home through NIPSCO’s ENERGY STAR® Certified Manufactured New Homes Program. Residential electric and/or natural gas customers with active service at the new home site can earn up to $3,000 per qualifying home.

                    Complete the Application

                    ENERGY STAR® Certified Manufactured New Home Rebate Information

                    Each manufactured new home is eligible for one incentive from the chart below.

                    Electric MeasuresSingle Section Double Section
                    ENERGY STAR Certified Manufactured Home V3 - Envelope + Heat Pump$1,000$2,000
                    ENERGY STAR Certified Manufactured Home V3 - Envelope + Heat Pump Water Heater (with Gas Heating)$2,000$3,000
                    ENERGY STAR Certified Manufactured Home V3 - Heat Pump$400$800
                    Gas MeasuresSingle SectionDouble Section
                    ENERGY STAR Manufactured Home V3 - Envelope + High Efficiency Furnace$800$1,000
                    ENERGY STAR Manufactured Home V3 - High Efficiency Furnace$150$300
                    ENERGY STAR Manufactured Home V3 - High Efficiency Furnace + Heat Pump Water Heater (with Gas Heating)$800$800

                    Minimum Requirements:
                    Heat Pump (>= 7.5 HSPSF2 / 14.3 SEER2)

                    Heat Pump Water Heater (>=2.20 UEF)

                    High Efficiency Furnace (>=95 AFUE)

                    Selection Requirements:

                    Single section:  One section with area of at least 700 square ft

                    Double section:  Two sections, shipped separately and joined on site, with area range between 1,000 to 2,300 square ft


                    Eligibility Requirements

                    • This offer is only available to NIPSCO residential customers. The customer must have active residential electric and/or natural gas service at the new home site.
                    • The ENERGY STAR® certified manufactured new home must be purchased by a NIPSCO residential electric and/or natural gas customer with active residential electric and/or natural gas service on the lot where the new manufactured home will be set.
                    • Only manufactured new homes are eligible to be certified through the ENERGY STAR® Manufactured New Homes Program.
                    • The ENERGY STAR® certified manufactured new home must be produced in a plant certified by an EPA-recognized Quality Assurance Provider*.  The home design package must meet the mandatory requirements for all certified manufactured homes for Climate Zone 3.
                    • Manufactured new homes must receive a valid ENERGY STAR® rating Version 3 * from January 1, 2025 to November 30, 2025.
                    • The ENERGY STAR® certified manufactured new home must be detached single section or double section.
                    • Homes must be built conforming to all applicable local, state and federal building codes, standards, ordinances and regulations as well as manufacturer’s specifications.  
                    • Mandatory Energy Star certified manufactured new home set up requirements must be followed and verified at the site by a Qualified Assurance Provider*.
                    • Rebate applications must be postmarked within 90 days of service activation.

                    Complete the Application


                    Send in your application and ENERGY STAR® Certification documentation for the home by email, fax or mail

                    • Email completed PDF and supporting documentation to:
                      NIPSCO.SaveEnergy@TRCcompanies.com

                    • Fax to:
                      1-877-511-5032

                    • Mail to: 

                      RNC Rebate Program c/o TRC
                      P.O. Box 14237
                      Merrillville, IN 46411

                    All faxed and emailed applications will receive an email confirmation. If you do NOT receive confirmation within 3 business days or you do not have email, please call TRC at 1-800-721-7385 to confirm that we received your application.

                    Have questions?

                    To speak with a program representative, call TRC toll free at 1-800-721-7385 (Monday – Friday, 8 a.m.-5 p.m. CST).

                    NIPSCO’s energy efficiency programs are administered by TRC, a third-party implementation specialist that helps homes and businesses save energy.

                    * Clicking on the above link/button takes the user to webpages operated and maintained by a third-party provider of energy efficiency and energy saving services not owned by or affiliated with NIPSCO. The link is provided as a convenience by NIPSCO, and NIPSCO does not make any representations or warranties regarding the security of the website or the provision of goods and services by the third party provider. NIPSCO disclaims any and all liability that may arise from the use of third party website

                    Ways to Save
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                      • Air Conditioner (AC) Cycling
                      • Residential New Construction Program
                      • Manufactured New Home Program
                      • Heating Cost Calcuator
                      • Residential Midstream Channel
                    • For Your Business
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