So, you're interested in gas and/or electric service for your project

We're glad you're here! Use the forms below to complete your request and we’ll be with you right away.

Let's get started

Step 1

Submit request for new development infrastructure.

Start Developer Request Form

Step 2

Sign contracts and pay deposit (if any).

We'll schedule and install infrastructure after contract and deposit are complete.

Step 3

Home builder submits request for new service/meter installation for individual sites.

Start Builder Request Form

What to expect

Your tap or service line should be installed within 10 business days when you complete these steps, provide the information below, and the service order has been released to construction.

Site ready: You must meet site readiness requirements listed below
Necessary permits: We must receive the necessary inspections or permits as required by local municipality
Residential and commercial: This applies to residential and small commercial service. We'll let you know if your service does not meet these requirements

Is your site ready?

You can make sure your utilities are installed on time if you meet these site readiness requirements before we come to install the new lines. Use the site readiness checklist and policy to understand all the requirements.
Site Readiness Checklist
Site Readiness Policy

Site Requirements

Site is within 6" of final grade
Private utilities are marked
Gas meter location marked or house line piping extended past outside wall, and fuel line stubbed to the outside or a riser bracket (compliant with NIPSCO standard) installed to confirm service location
Backfill with sand and compact on the foundation side where future gas or electric meters will be located
Electric entrance must be installed and inspected by the appropriate inspector
No obstructions between the street and the meter
All gas and/or electric standards must be met

If you do not meet the requirements, the 10-day cycle will be reset.

Contact us

NIPSCO New Business is here to partner with you on your utility needs. We will work with you on planning the electric and gas service to the subdivision or home that you are building. Complete the Builder request form or Developer request form to start the process.

You can also call 1-844-809-8921 to discuss your energy needs with a New Business Agent.

Notifications

Updated Meter Backfill Policy - November 22, 2021

We have updated our Site Readiness Policy to reflect the need for builders to backfill with sand and properly compact the backfill material where our gas meter will be located. Without proper backfill and compaction performed by the builder, the soil will descend along with the gas meter set, creating an unsafe condition. If our gas meter set has altered from its original position as a result of soil settlement, our Operations teams will have to correct the situation and ultimately charge the builder for this work.

View our letter issued to all builders in the NIPSCO service territory.

Site Readiness Picture Requests - April 9, 2020

To minimize site readiness issues that delay installation of facilities, a New Business Representative may request photos of your construction site to confirm the site is properly prepared for installation of gas and/or electric facilities. New Construction customers building in subdivisions may be asked to send a photo of the proposed service path viewed from the road to the metering location, and a separate photo standing in front of the metering location at approximately 10 feet away to their New Business Representative managing their project. This will allow order processing to be streamlined and eliminate unnecessary delays associated with site issues including material obstructions and grade. These photos will reduce delays, shorten order release times and reduce return site visits due to unprepared sites. If you have any questions, please call 1-844-809-8921 to leave a voicemail with your name, contact information and brief description of your inquiry.

Thank you for your business.