Get on our Budget Plan
This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.
Take control of your account with our billing programs. Get an email when your bill is ready to be viewed online, sign up to receive the same bill amount each month or learn more about Customer Choice.
Go Paperless
Get fast, secure and instant access to your monthly bill. Get an email each month when your bill is ready and view it from any computer or mobile device.
This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.
Our CHOICE® program offers you the option to purchase the natural gas you use from a certified supplier.
This program allows you to pay the same amount for your natural gas service every month for one year. There is no end-of-year adjustment due to usage or natural gas prices.
This program allows you to lock in your natural gas commodity price so there won't be any surprises when you open your monthly gas bill.
Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
If you're a business customer, you can get a free rate analysis. Email BusinessLink@NiSource.com with your company name, customer name, address, phone number, account number and meter number.
Have an emergency?
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.