Managing your NIPSCO account
We know this could be a time of financial hardship. So, we're offering to customers our most flexible payment plans. We have a variety of payment options to help you.
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.
We know this could be a time of financial hardship. So, we're offering to customers our most flexible payment plans. We have a variety of payment options to help you.
Choose your simple and secure payment method.
Pay with bank account
After you create your online account, you'll need your bank account number and routing number to make a payment.
You can pay online using your credit card, debit card, PayPal, Venmo or Amazon Pay. Our payment processing vendor Paymentus will charge a convenience fee of $2.00 per transaction.
AutoPay allows us to automatically withdraw your payment from your checking or savings account each month.
Call 1-855-763-6277 to make a payment. Our payment vendor, Paymentus, will charge a $2.00 fee per transaction.
Find an authorized payment location near you to pay your bill in person.
Pay by mail
Include your account number on the check or money order, and send it to us using this address:
NIPSCO
P.O. Box 13007
Merrillville, IN 46411-3007.
Have an emergency?
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524.
Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726.