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NIPSCO is dedicated to providing superior customer service 24 hours a day,
7 days a week. For you, this means easy access to our Customer Service
Center at any time - day or night. Our friendly Customer Service
Representatives are standing by to help you with all of your energy needs.
From a simple question to establishing new service, our well-trained staff
will be able to assist you as quickly and efficiently as possible.
Please note however, on Federally-recognized holidays, we may be operating at reduced staffing levels.
Furthermore, our automated DirectLink system is designed to handle most of your account inquiries within a few short minutes. At NIPSCO, communication is key in our commitment to providing superior customer service.
24-Hour Customer Service
Self-service functions are available by phone 24 hours a day, 7 days a week
1-800-4-NIPSCO
(1-800-464-7726)
Credit Department Hours
M-F: 7 AM to 7 PM
Central Standard Time
Gas Leak Emergencies
1-800-634-3524
TTY/TDD (Hearing Impaired)
1-800-635-0952
Energy Theft
1-800-548-3401
All calls are confidential.
Call Before You Dig
1-800-382-5544
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