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NIPSCO is dedicated to providing superior customer service 24 hours a day,
7 days a week. For you, this means easy access to our Customer Service
Center at any time - day or night. Our friendly Customer Service
Representatives are standing by to help you with all of your energy needs.
From a simple question to establishing new service, our well-trained staff
will be able to assist you as quickly and efficiently as possible.
Please note however, on Federally-recognized holidays, we may be operating at reduced staffing levels.
Furthermore, our automated DirectLink system is designed to handle most of your account inquiries within a few short minutes. At NIPSCO, communication is key in our commitment to providing superior customer service.
NIPSCO 24-Hour Customer Service
Self-service functions are available by phone 24 hours a day, 7 days a week
1-800-4-NIPSCO
(1-800-464-7726)
TTY/TDD (Hearing Impaired)
1-800-635-0952
Energy Theft
1-800-548-3401
All calls are confidential.
Call Before You Dig
If you are planning any excavation or construction project on or near your property, please call the national "Call Before You Dig" number at 811.
Gas Leak Emergencies
1-800-634-3524
Credit Department Hours
M-F: 7 AM to 7 PM
Central Standard Time
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