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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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      • Gas Meter Inspection Program
      • Locating Gas Lines
      • Advanced Metering - AMI
        • Electric AMI
        • Gas AMI
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    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
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        • Enroll in Dusk to Dawn
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        • Streetlight Request Form
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  • Outages
    • Power Outages
      • Storm Center
      • Report a Power Outage
      • Report a Street Light Outage
      • Prepare for an Outage
      • How We Restore Power
      • Service Line Damage
      • Generator Safety
    • Report an Outage
    • Gas Outages
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Electrical Safety
      • Fallen Power Lines
      • Trees and Your Power
      • Generator Safety
      • Ladder Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Laundry
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      • Income Qualified Weatherization
      • Energy Efficiency Education
      • Multi-Family Direct Install
      • Air Conditioner (AC) Cycling
      • Residential New Construction Program
      • Manufactured New Home Program
      • Heating Cost Calcuator
      • Residential Midstream Channel
    • For Your Business
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About Us

Improving the lives of more than 1.3 million customers across northern Indiana

Serving 900,000 natural gas customers and 500,000 electric customers across the northern third of Indiana, Northern Indiana Public Service Company (NIPSCO) is the largest natural gas distribution company, and the second largest electric distribution company in the state.

Serving more than 30 counties

Headquartered in Merrillville, we’re one of the six energy delivery companies of NiSource, who together provide essential natural gas and electric service to more than 4 million customers.

Indiana Service Territory Map
Our Company
  • About Us
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        • 2019 to 2023
        • 2016 to 2019
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We invest in the future

As part of our commitment our customers and communities, we’re investing millions each year to provide safe, reliable natural gas and electric service by expanding our system and replacing aging facilities. We partner with diverse suppliers, and always keep safety, customer satisfaction and sustainability as our key priorities.

Read More

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Employees working in field together

Building strong teams

Our highly trained team of 3,100 NIPSCO employees ensures that customers receive safe, reliable and affordable natural gas and electric service every day. We’re proud to be part of NiSource, which is the highest-ranked utility on the Forbes magazine list of America’s Best Large Employers.

We foster an inclusive and diverse workplace where every member of our team is valued, respected and has the opportunity to do great work. Join us and build a career you can point to with pride.

Visit NiSource Careers

Giving back

We’ve been part of the communities we serve since 1912. NIPSCO is committed to enhancing quality of life in our communities through partnerships, volunteering, charitable giving and economic development. We also provide bill payment assistance to those who need it most.

Learn More

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Environmental responsibility

Providing service to you in an environmentally responsible way is a value we demonstrate by investing in cleaner air and water quality, reducing carbon emissions, supporting renewable energy and funding land restoration projects. We also design programs to help customers reduce their environmental impact, including Energy Efficiency Incentives, Green Power and customer-owned electric generation from renewables.

Our Environment

Your Energy, Your Future

We’re doing our part to ensure a brighter future for the next generation in Northern Indiana. Learn more about our renewable electricity approach below.

Image provided by NextEra Energy Resources.

Learn More

Jordan Creek Wind
Norway Hydroelectric Plant damn areal view

Our hydroelectric plants

We currently own and operate two hydroelectric plants in northern Indiana, which provide electric power to customers across NIPSCO's service area. Learn more about our plants and see current lake levels.

Learn More

Our leadership team

We are deeply committed to serving customers, working safely and supporting our local communities.

Meet our Leadership

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Woman business owner at work

Economic development

Supporting the future growth and development of our communities is vital and we are actively involved and leading economic development opportunities across the state.

Learn More

A fully regulated energy provider

We’re regulated by the Indiana Utility Regulatory Commission, the Federal Energy Regulatory Commission and other state and federal agencies. These organizations approve rate schedules and terms governing our operations.

See Regulatory Information

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.