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Report a power outage
Check outage status or report a power outage
Whenever and wherever an outage occurs, we're prepared to respond and keep you informed. You can see current outages, report an outage to us or sign up for outage alerts.
Current power outages
Find your location to see outage status, cause and estimated restoration time.
- This map is updated every 10 minutes
- You can view reported power outages in your area by searching for your city or zip code, selecting a pin on the map, or by clicking a city on the table
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Map Legend
Approximate number of customers affected
Multiple Outages
1-49
50-499
500-4999
5000+
Customer Outages
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Report an outage
Mobile App
Report an outage from your mobile device
By Text
Text ‘OUT’ to 444111 to report a power outage.
By Phone
Call 1-800-4NIPSCO (1-800-464-7726).
*For text reports: You will receive text responses confirming your address and contact information. NIPSCO does not charge for any texts, however your carrier may charge text messaging and data rates depending on your mobile plan. Never text while driving.
Get alerts for outages
Receive updates on the cause of your power outage and estimated restoration times. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
More about outages
How we restore power
Being without power is inconvenient. When your power goes out, our team works quickly to restore your power.
Trees and power lines
If you see any lines sagging into trees or laying on the ground, do not touch the lines. Report it immediately by calling 1-800-4NIPSCO (1-800-464-7726) 24 hours a day.
Generator safety
Learn how to safely use a generator during an outage.
Report a street light outage
Find or report a street light outage in your neighborhood.
Prepare for an outage
It’s important you know what to do before, during and after a storm to keep you safe.
Service line damage
Your service line (often referred to as a weatherhead) is part of your home. If it gets damaged, you may have a responsibility to have repairs made.
Frequently asked questions
Do you reimburse for lost food in my refrigerator/freezer?
We accept claims for losses from power outages caused by NIPSCO. However, storms are considered an act of nature, so we do not reimburse customers for damages to property or food spoilage.
Thank you for your response.
Why does my power go out?
Trees are the leading cause of power outages, but cars hitting poles, animals getting into electrical equipment and weather conditions can all have an impact on interruptions to your service.
Thank you for your response.
Why do my neighbors have power and I don't?
There are two likely causes. Either your home or business is tied to a different electric circuit/line than your neighbor. Or, there might be a situation only affecting your home/business that requires your attention - such as your circuit breaker or weatherhead.
Thank you for your response.
Am I a priority to be restored if I have life support?
We are not able to provide priority response to life support/medical equipment members in the restoration process. It’s important that members with special needs make prior arrangements for a back-up power supply. This may mean having a generator or going to a health care facility that has back-up power.
Thank you for your response.
Why are there leftover branches and debris left in my yard?
During routine, scheduled tree trimming work, our crews do clean up debris left behind. However, when crews work on damaged trees during storms, they focus on repairs that are critical to restoring power, and do not clean up or remove branches and debris that may be left behind. Contact your local city officials for more information on storm debris disposal.
Thank you for your response.