Make your CHOICE®
Our CHOICE® program offers you the option to purchase the natural gas you use from a certified supplier.
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.
Electric: For any electric emergency including a power outage or other electric-related situation, please call 1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.
Take control of your account with our billing programs. Get an email when your bill is ready to be viewed online, sign up to receive the same bill amount each month or learn more about Customer Choice.
Customer Benefits
For customers who want a more consistent monthly energy bill. Budget Plan helps you to even out your energy costs into predictable monthly payments throughout the year. While true-ups and adjustments can occur
during the year based on your actual usage, weather conditions and energy costs, it’s a way to help bring more stability to your energy bills1.
What you pay
Estimated monthly cost that can be adjusted throughout year based on weather conditions, usage and energy costs2.
Customer Benefits
For customers who want bill certainty with a guaranteed fixed monthly gas payment with no true-up or adjustment.
Customer Benefits
For customers who want to lock in their natural gas commodity price only, not including delivery charges.
Explore PPS
Customer Benefits
For customers who prefer flexibility of their natural gas commodity price with a defined maximum cost.
Explore PPS
Existing Budget Plan customers may enroll in the DependABill® and PPS programs. This does not affect your electric portion of your NIPSCO bill. If you are on Budget Plan, you will remain on Budget Plan for your electric usage as well.
Existing gas Budget Plan accounts will be reviewed to determine balance, then averaged over the remaining months of the Budget Plan year. This amount plus your DependABill® quote plus tax will result in your new monthly Budget Plan payment.
Our CHOICE® program offers you the option to purchase the natural gas you use from a certified supplier.
Get fast, secure and instant access to your monthly bill. Get an email each month when your bill is ready and view it from any computer or mobile device.
Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
If you're a business customer, you can get a free rate analysis. Email BusinessLink@NiSource.com with your company name, customer name, address, phone number, account number and meter number.
Have an emergency?
Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.
Electric: For any electric emergency including a power outage or other electric-related situation, please call 1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.