AMI and advanced metering
NIPSCO is always looking at ways to increase safety and reliability of our service to you, and we are upgrading the way we read electric and natural gas meters through the installation of an Advanced Metering Infrastructure, or AMI, system. AMI enables NIPSCO to improve service to our customers and operate more safely.
Underway since March 2024, the NIPSCO AMI project is in the process of phased installments for approximately 500,000 electric and 900,000 gas customers throughout NIPSCO’s service area over the next several years.
Select the electric or gas AMI button below to learn more about the specific project.
Benefits of AMI
There are many benefits to AMI. By having an AMI meter or module installed, NIPSCO can provide customers with more frequent and enhanced usage data, which will help us to better address your questions if you have any issues with your service. Immediate and future benefits may include:
- Faster restoration times during an outage or emergency
- Improved customer service by increasing frequency of meter readings
- Greater visibility into energy usage and access to on-demand meter reading
- Increased convenience when service is connected or disconnected remotely
- Reduced carbon footprint from less greenhouse gas emissions due to less energy being used and fewer vehicle emissions by saving an in-person visit by a NIPSCO technician
- Improved safety for NIPSCO employees by reducing in-person field visits for meter reading
Please note that some benefits and AMI functionality may not be available until future years.